Terms of Service

These terms apply when you use bhavishai.in (“BhavishAI”, the “Service”). The Service is operated by [LEGAL ENTITY NAME — OWNER MUST CONFIRM] ([LEGAL ENTITY TYPE — OWNER MUST CONFIRM]), [REGISTERED / PRINCIPAL ADDRESS — OWNER MUST CONFIRM](“we”, “us”).

By using the Service or making a purchase you agree to these terms, our Privacy Policy, our Refunds, Cancellation & Billing Policy and our Disclaimer, which form part of these terms.

BhavishAI provides personalised, AI-assisted Vedic astrology content based on the birth details you give us:

• Free preview — the opening section of your reading, free of charge.
• One-time reports — Essential, Premium and Master reports, paid once, as described on the checkout page at the time of purchase.
• Memberships — Companion, Guidance and Master plans billed monthly or yearly until cancelled, with the features and monthly limits shown on the plan at the time you join.
• Gifts — prepaid membership periods bought for someone else.
• Free tools — calculators such as Kundli matching, Manglik and Dasha calculators.

Some features are labelled “Beta”; they may change, and may occasionally be less complete than other features.

Planetary positions are calculated with astronomical software. The written interpretation is generated by artificial intelligence (Google Gemini) using classical Vedic astrology principles. Reports are not written or reviewed by a human astrologer unless we clearly say so.

Astrology is an interpretive tradition. Our content describes tendencies and possibilities indicated by your chart — it does not predict or guarantee any future event or outcome, and AI-generated text can contain errors. It is not medical, legal, financial, investment, psychological or other professional advice, and it is not an emergency service. See the Disclaimer.

• Minimum age to use the Service: [MINIMUM AGE — OWNER MUST CONFIRM]. To make a purchase you must be legally able to enter into a binding contract in India.
• Accounts use Google sign-in. Keep access to your Google account secure — actions taken through your account are treated as yours.
• Give accurate birth details. Reports are only as accurate as the information entered — especially birth time.
• Enter another person's details only with their permission, or as the parent or legal guardian of a child.

• The price, billing frequency (for memberships) and what's included are shown before you pay. The amount shown on the pay button is the amount charged.
• Payments are processed by Razorpay (UPI, cards, net banking and other methods Razorpay offers at checkout). We don't store your card or UPI credentials.
• Tax: [GST / TAX WORDING — OWNER & CA MUST CONFIRM]
• We may change prices for future purchases. If we change the price of a membership you already have, we will tell you in advance and the new price will only apply from a renewal after that notice — you can cancel before it applies.
• Coupons and offers apply only as described with the offer and cannot be exchanged for cash.

Reports are digital. After a successful payment (or a membership report unlock) your report is generated — usually within about a minute — and shown on screen. It is saved to your BhavishAI account when you are signed in, available through a private link, and emailed to the address you gave us, with a PDF where available. Master deep-dives are generated separately and may take a few extra minutes.

If generation or delivery fails, we retry automatically and our team follows up. If you can't see your report, contact us — see the delivery and refund policy.

• Auto-renewal. Memberships renew automatically every month or year (as you chose) and are charged to the payment method you authorised in Razorpay (for example UPI Autopay or a card mandate), until you cancel.
• Renewal notices. Your bank or UPI app sends you a notification before each automatic debit, as required by the Reserve Bank of India's e-mandate rules, and you can also opt out of a debit there.
• Cancel any time on your Profile page → Cancel Membership. Cancelling stops future renewals. You keep access until the end of the period you already paid for. There is no cancellation fee.
• Monthly limits. Features such as questions and report unlocks have monthly limits shown on the plan. Unused allowances don't carry over to the next month.
• Reports you unlocked stay yours in My Reports after you cancel.
• Failed renewals. If a renewal payment fails, access continues for a short grace period while Razorpay retries; if payment still fails the membership ends.
• Switching plans. To change plans, cancel your current membership (you keep access to the end of the period) and join the new plan.

A gift is a prepaid membership period (1, 3 or 12 months) for another person. It does not renew automatically and does not create a recurring payment. The recipient receives a code by email and redeems it by signing in with Google.

Refunds, re-generation of reports and billing corrections are covered by our Refunds, Cancellation & Billing Policy. Nothing in these terms limits any right you have under the Consumer Protection Act, 2019 or other law that cannot be excluded by contract.

Please don't:

• use the Service for anything unlawful, or to harass, threaten or discriminate against anyone;
• enter another person's personal data without the right to do so;
• scrape, copy at scale, reverse-engineer, overload or attempt to break the Service or its security;
• try to manipulate the AI into producing harmful content, or misuse coupons, gifts or payments;
• resell or commercially redistribute reports without our written permission.

The BhavishAI name, website, design, software and content are owned by us or our licensors. Reports and answers generated for you are licensed to you for your personal, non-commercial use — you may save, print and share them with family and friends.

You keep ownership of the information and questions you give us. You allow us to use them to provide and improve the Service as described in our Privacy Policy.

The Service relies on third parties such as Razorpay (payments), Google (sign-in and AI), Supabase and Vercel (infrastructure) and email providers. Their own terms may apply to your use of them — for example, Razorpay's terms apply to the payment itself.

We work to keep the Service available but it may occasionally be interrupted for maintenance or reasons outside our control. We may change or discontinue features. If we discontinue something you have paid for and not yet received, we will provide it another way or refund the unused part. If we ever close the Service, we will give reasonable notice so you can download your reports.

You can stop using the Service and ask us to delete your account at any time. We may suspend or close an account that seriously or repeatedly breaks these terms, or where needed to prevent fraud or comply with law. Where reasonable we will tell you why first. Suspension does not remove any refund or other right you have by law.

We provide the Service with reasonable care and skill. Because astrology content is interpretive, we are not responsible for decisions you make or outcomes that follow from relying on it.

To the extent permitted by law, our total liability for any claim relating to a purchase is limited to the amount you paid for that report or membership period, and we are not liable for indirect or consequential losses. Nothing in these terms excludes or limits liability that cannot be limited under Indian law, including your rights as a consumer.

You are responsible for any loss caused to us if you use another person's personal data without the right to do so or deliberately misuse the Service.

These terms are governed by the laws of India. Please contact us first — most issues can be solved quickly through our grievance process.

Subject to the next sentence, courts at [JURISDICTION CITY — OWNER MUST CONFIRM] have jurisdiction. Nothing in these terms affects your right to file a complaint before a Consumer Disputes Redressal Commission under the Consumer Protection Act, 2019, including where you live, or to approach the National Consumer Helpline.

Support: support@bhavishai.in. Grievance Officer: [GRIEVANCE OFFICER NAME — OWNER MUST CONFIRM] — [GRIEVANCE OFFICER EMAIL — OWNER MUST CONFIRM]. Full details on the Contact & Grievances page.

• We may update these terms. The date at the top shows the latest version; significant changes will be notified by email or on the site before they apply. Terms in force when you bought something continue to apply to that purchase.
• If any part of these terms is found unenforceable, the rest continues to apply.
• These terms, together with the policies linked above, are the entire agreement between you and us about the Service.