Privacy Policy
Effective date: [EFFECTIVE DATE — SET ON PUBLICATION — OWNER MUST CONFIRM] · Last updated: 30 September 2026
In short
We use your birth details, email and questions to create and deliver your astrology report. We don't sell your data.
Your report text is written by Google's Gemini AI, so your birth details and question are sent to Google for that purpose.
Payments are handled by Razorpay — we never see your card or UPI PIN. You can unsubscribe from follow-up emails any time and ask us to access, correct or delete your data.
1. Who we are
BhavishAI (bhavishai.in) is operated by [LEGAL ENTITY NAME — OWNER MUST CONFIRM], [REGISTERED / PRINCIPAL ADDRESS — OWNER MUST CONFIRM]. For this policy, “we” and “us” mean that operator. We decide why and how your personal data is used, so under India's Digital Personal Data Protection Act, 2023 we are the “Data Fiduciary” for it.
Questions about your data: [PRIVACY CONTACT EMAIL — OWNER MUST CONFIRM] or support@bhavishai.in.
2. What we collect, why, and who processes it
We only ask for what the service needs. Here is everything we collect and what it's used for:
Birth details — name, gender, date, time and place of birth
Why: To calculate your Vedic birth chart and write your preview and report. Required — the service can't work without them.
Where / who: Stored in our database (Supabase). Sent to Google Gemini to write the interpretation. The place name is sent to OpenStreetMap's Nominatim service to find its coordinates.
Details of other people you add — e.g. a partner for Kundli matching, or family profiles in a membership
Why: To produce the matching result or the reading you asked for.
Where / who: Same as your own birth details. Please add someone else's details only with their permission (or as their parent or guardian).
Your questions — the optional life concern on the form and questions you ask Ask BhavishAI
Why: To personalise your report and answer your question.
Where / who: Stored in our database and sent to Google Gemini. Optional on the report form.
Email address
Why: To deliver your report, link it to your account, send receipts and membership notices, and send a short series of follow-up emails about your preview (you can unsubscribe at any time).
Where / who: Stored in our database. Emails are sent through Resend, with Google (Gmail) as a backup sender.
Google sign-in details — name, email and account identifier from Google
Why: To create and secure your account so your reports and membership are available on any device.
Where / who: Handled by Supabase Auth using Google sign-in. We never see your Google password.
Reports and answers we generate for you
Why: So you can read, re-open and download what you paid for.
Where / who: Stored in our database and emailed to you (with a PDF where available).
Payment and order details — order, payment and subscription IDs, amount, status, plan and billing dates
Why: To confirm payment, deliver what you bought, run memberships, handle refunds and meet record-keeping duties.
Where / who: Payments are processed by Razorpay. We do not receive or store your full card number, CVV, UPI PIN or net-banking password.
Gift purchases — your account, the recipient's email and your optional message
Why: To deliver the gift and let the recipient redeem it.
Where / who: Stored in our database; the recipient is emailed through our email providers; payment through a Razorpay payment link.
Usage and device information — pages visited, device type, browser (user agent), referring page, campaign tags (UTM), ad click IDs, approximate country, a random visitor ID stored in your browser, and server request logs
Why: To keep the site working and secure, understand which pages help people, and measure our advertising.
Where / who: Stored in our database and processed by Vercel (hosting and analytics), Google Analytics and Meta — see section 3.
Email engagement — whether a follow-up email was opened
Why: To stop sending emails that aren't useful and measure the follow-up series.
Where / who: Recorded in our database via a small image in the email.
Messages you send us
Why: To answer support questions, complaints and privacy requests.
Where / who: Our support mailbox.
Needed vs optional. Birth details and an email are needed to create and deliver a report. Your question is optional. Follow-up emails are optional (unsubscribe any time). Analytics and advertising measurement are not needed to deliver the service — see section 3 for your choices.
3. Analytics, advertising and cookies
We use these tools to understand site usage and measure our ads:
- Google Analytics — page views and funnel events (for example, “preview generated”, “checkout started”, “purchase” with plan and amount).
- Meta Pixel (browser) and Meta Conversions API (server) — page views, lead, checkout and purchase events. For a purchase we send Meta a one-way hashed (SHA-256) version of your email plus Meta's own browser identifiers, so Meta can match the purchase to an ad click.
- Vercel Analytics and Speed Insights — privacy-focused page and performance measurement.
What we never send to analytics or ad platforms:your birth date, birth time, birthplace, your questions, your report content, or payment card/UPI details. We strip email addresses from page addresses sent to Google Analytics, and the Meta Pixel doesn't load on pages whose address contains one (such as unsubscribe links).
These tools currently load when you visit the site and use cookies or similar browser storage. You can block or delete cookies in your browser, use the Google Analytics opt-out browser add-on, and manage ad personalisation in your Google and Meta settings. Blocking them does not stop the service from working.
Browser storage we use ourselves: your sign-in session (cookies set by our authentication provider), a random visitor ID, and temporary copies of your preview and birth details on your own device so the page survives a refresh or payment redirect. You can clear these by clearing site data in your browser.
4. How AI is used
Planetary positions are calculated by our own software. The written interpretation — reports, answers and some emails — is generated by Google's Gemini AI models. To do that, we send Gemini the relevant birth details, name, your question (if any) and the calculated chart. Google processes this to return the text, under the terms that apply to our use of its API.
AI-generated text can be wrong, incomplete or inconsistent. Please read our Disclaimer.
6. Emails we send
- Service emails — your report, payment and membership notices (renewal, payment issues, cancellation). These are part of the service you asked for.
- Follow-up emails — if you create a free preview with your email, we may send a short series of emails about your preview and occasional updates. Every one has an unsubscribe link, or you can use the unsubscribe page. Unsubscribing does not stop service emails.
7. How long we keep data
We keep your reports and account data while they are available to you in your account, so you can come back to them. Payment and order records are kept for as long as tax and accounting laws require. Internal operations logs are automatically deleted after 90 days.
Specific retention periods for previews that were never purchased, inactive accounts and server request logs: [RETENTION PERIODS — OWNER MUST CONFIRM]. You can ask us to delete your data sooner — see section 10.
8. How we protect data
Data is sent over encrypted HTTPS connections. Access to production data is limited to the people who operate BhavishAI and protected by secret keys that stay on our servers. Payment credentials are handled by Razorpay, not by us.
No system is perfectly secure. If a personal data breach affects you, we will inform you and the relevant authorities as the law requires.
9. Children and other people's details
BhavishAI is designed for adults. Minimum age to use the service: [MINIMUM AGE — OWNER MUST CONFIRM]. Buying a report or membership requires you to be legally able to enter into a contract in India.
If you enter a child's birth details (for example, a parent requesting a child's chart), you confirm that you are that child's parent or legal guardian. If you enter another adult's details, please do so only with their permission. We do not currently verify age automatically.
10. Your rights and how to use them
You can ask us to:
- tell you what personal data we hold about you and how it's used;
- correct or update inaccurate data (for example, a wrong birth time);
- delete your data or your account;
- withdraw consent you gave — for example, stop follow-up emails;
- nominate someone to exercise these rights if you die or become unable to;
- resolve a complaint about how we handled your data.
How: email support@bhavishai.infrom the email address linked to your report or account, with the subject “Privacy request” and your Report ID if you have one. We may ask you to confirm your identity before acting. We will acknowledge your request within 48 hours and aim to complete it within one month.
Self-service today:members can delete a saved birth profile from My Plan, and anyone can unsubscribe from follow-up emails. Account and report deletion is handled by our team on request — there isn't an automatic delete button yet. We may need to keep some records (for example, payment records) where the law requires.
If you are not satisfied with our response, you can contact our Grievance Officer (see Contact & Grievances), and you may complain to the Data Protection Board of India under the Digital Personal Data Protection Act, 2023.
11. Changes to this policy
When we change this policy we update the date at the top of this page. For significant changes we will also tell you by email or on the site before they take effect.
12. Contact and Grievance Officer
Grievance Officer: [GRIEVANCE OFFICER NAME — OWNER MUST CONFIRM], [GRIEVANCE OFFICER DESIGNATION — OWNER MUST CONFIRM] — [GRIEVANCE OFFICER EMAIL — OWNER MUST CONFIRM].
General support: support@bhavishai.in. Operator: [LEGAL ENTITY NAME — OWNER MUST CONFIRM], [REGISTERED / PRINCIPAL ADDRESS — OWNER MUST CONFIRM].